Terms & Policies
Terms & Policies
Privacy Policy
Updated:
1st November, 2025
Joy Lab Fitness + Social Club
Wichita, Kansas
Joy Lab Fitness + Social Club (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe experience when you use our services, website, or visit our studio. This Privacy Policy explains how we collect, use, and safeguard your information.
Joy Lab Fitness + Social Club
Wichita, Kansas
Joy Lab Fitness + Social Club (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe experience when you use our services, website, or visit our studio. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information when you interact with our website, studio, mobile forms, or communication systems:
Personal details such as your name, email address, phone number, and billing information
Account details for class bookings, memberships, and services
Preferences regarding wellness, fitness, and scheduling
Information provided when contacting customer support
Automatically collected technical data such as device type, browser, and usage analytics
We may collect the following types of information when you interact with our website, studio, mobile forms, or communication systems:
Personal details such as your name, email address, phone number, and billing information
Account details for class bookings, memberships, and services
Preferences regarding wellness, fitness, and scheduling
Information provided when contacting customer support
Automatically collected technical data such as device type, browser, and usage analytics
2. How We Use Your Information
We use the information we collect to:
Provide Fitness, Yoga, Barre, Tai Chi, Sound Bath, Pilates, and wellness services
Manage class bookings, memberships, and customer accounts
Process payments
Deliver service-related notifications such as class updates, confirmations, and reminders
Improve our website, studio operations, customer experience, and offerings
Respond to customer service requests
Provide operational text messages (when you opt in)
We use the information we collect to:
Provide Fitness, Yoga, Barre, Tai Chi, Sound Bath, Pilates, and wellness services
Manage class bookings, memberships, and customer accounts
Process payments
Deliver service-related notifications such as class updates, confirmations, and reminders
Improve our website, studio operations, customer experience, and offerings
Respond to customer service requests
Provide operational text messages (when you opt in)
3. MOBILE INFORMATION & TEXT MESSAGING COMPLIANCE
We follow strict privacy rules regarding mobile data and SMS communication:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
This includes phone numbers, SMS consent, opt-in keywords, or messaging preferences.
We follow strict privacy rules regarding mobile data and SMS communication:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
This includes phone numbers, SMS consent, opt-in keywords, or messaging preferences.
4. HOW WE HANDLE YOUR INFORMATION OPERATIONALLY
We may allow service providers (such as payment processors, scheduling platforms, website hosts, or customer support tools) to access information only as needed to perform operational tasks such as:
Processing payments
Managing class scheduling or membership software
Providing customer service
Supporting studio operations
These service providers are permitted to use the information solely to support our business functions.
If any part of this policy mentions the use or disclosure of personal information, the following disclaimer applies:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We may allow service providers (such as payment processors, scheduling platforms, website hosts, or customer support tools) to access information only as needed to perform operational tasks such as:
Processing payments
Managing class scheduling or membership software
Providing customer service
Supporting studio operations
These service providers are permitted to use the information solely to support our business functions.
If any part of this policy mentions the use or disclosure of personal information, the following disclaimer applies:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. COOKIES & TRACKING TECHNOLOGIES
We may use cookies or similar technologies to improve site functionality, track usage patterns, and enhance your experience.
You can disable cookies through your browser settings, though some features may not function properly.
We may use cookies or similar technologies to improve site functionality, track usage patterns, and enhance your experience.
You can disable cookies through your browser settings, though some features may not function properly.
6. DATA SECURITY
We use administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse. While no system is ever completely secure, we strive to use industry-standard methods to protect your information.
We use administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse. While no system is ever completely secure, we strive to use industry-standard methods to protect your information.
7. YOUR RIGHTS & CHOICES
Depending on your location, you may have the right to:
Request access to your stored information
Update or correct your personal details
Request deletion of your information
Opt out of email or SMS communications at any time
Adjust cookie or tracking preferences through your browser
To make a request, email us at: hello@joylabfit.com
Depending on your location, you may have the right to:
Request access to your stored information
Update or correct your personal details
Request deletion of your information
Opt out of email or SMS communications at any time
Adjust cookie or tracking preferences through your browser
To make a request, email us at: hello@joylabfit.com
8. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
9. Updates to This Policy
We may update this Privacy Policy occasionally. We will post the updated version with the new effective date on our website.
We may collect:
Personal information: Name, email address, phone number, date of birth, address. Payment information: Credit/debit card details, billing address (processed securely via third-party payment processors). Health information: Injuries, medical conditions, or other relevant health details (only when necessary for safe participation in classes). Usage data: Website analytics, booking history, attendance, and preferences.
10. Contact Us
For questions about this Privacy Policy or your information, you may contact us at:
Joy Lab Fitness + Social Club
2424 N. Woodlawn Blvd, Suite 101
Wichita, KS 67220
Email: hello@joylabfit.com
We may collect:
Personal information: Name, email address, phone number, date of birth, address. Payment information: Credit/debit card details, billing address (processed securely via third-party payment processors). Health information: Injuries, medical conditions, or other relevant health details (only when necessary for safe participation in classes). Usage data: Website analytics, booking history, attendance, and preferences.
